ATLANTA (AP) — Drawing on her years of military experience, Maureen Heard was careful to follow all the rules when she filled out an absentee ballot in 2016.
She read the instructions thoroughly, signed where she was supposed to, put the ballot in its envelope and dropped it off at at the clerk’s office in her New Hampshire town. She then left town so she could return to a temporary federal work assignment in Washington, D.C.
"I have learned over the years, many years in the military of filling out forms, how to fill out forms — and I was very intimidated by the process," said Heard, who served in the Air Force and was a lieutenant in the U.S. Coast Guard. "I was like, 'Oh my gosh, I have to make sure I get it absolutely right.' And then it didn't count."